Privacy Statement


Zeppelinstraße 2, 76185 Karlsruhe, Germany


We appreciate your visit to our website and your interest in our company. In doing so, we respect your privacy and ensure the privacy of your personal data by processing your personal data in accordance with the terms of this Privacy Policy and applicable data protection laws.
You can visit our website without telling us who you are. In order to display our website, you are only obliged to provide the data transmitted by your browser to our server (see "Log files"). Other personal data about you will only be retained if you enter it voluntarily on the website, or if you use the corresponding functions, e.g., by making entries in our contact form.


Newsletter and Contact

If you subscribe to our electronic newsletter (ViGEM TECHINFO), you consent to the storage of the data marked with an asterisk for the purpose of sending the newsletter (Art. 6 para. 1 sentence 1 lit. a GDPR). This data will not be passed on to third parties. For sending the newsletter, we use a technical service provider who processes data on our behalf. A revocation of your newsletter consent for the future and thus the termination of the TECHINFO subscription is possible for you at any time.

You may enter your personal data on our website to contact us. It is only mandatory to enter the data in those fields marked with an asterisk. Specifying additional data may be helpful in processing your request but it is not mandatory (voluntary information). These data are used and stored with your consent for the purpose of processing your message (Art. 6 para. 1 sentence 1 lit. a GDPR). 

In certain fields, we process your personal data with the help of a ticket system (e.g. ViGEM Service Desk, return form with repair order) and use corresponding service providers for this purpose within the scope of a so-called order processing. In the event of data transfers to third countries, this is based on EU standard contractual clauses.



In order to register for our myViGEM customer portal, it is necessary to fill in the fields marked with an asterisk. Specification of further data is optional, but not required for registration with the portal. We process the data on the basis of Art. 6 para. 1 sentence 1 lit. a GDPR for the purpose of provid-ing better customer service. You can have your user account deleted at any time by sending an email to the contact address listed under "The Controller" at the end of this Privacy Policy.


ViGEM Service Desk

You may contact our ViGEM Service Desk for technical support. To create a support ticket, you must register an account by entering an e-mail address and a password. Please note that communication in this context can also take place via this e-mail address. The legal basis for this data processing is Art. 6 (1) sentence 1 lit. b GDPR if a contractual relationship exists with us, otherwise Art. 6 (1) sentence 1 lit. f GDPR. You can have this account deleted at any time by sending an email to the contact address listed at the end of this Privacy Statement under "The Controller".

We appointed the company Atlassian Atlassian B.V., Singel 236 1016 AB, Amsterdam, Netherlands as a processor to process the support tickets on our behalf.



You can apply to us by mail, e-mail or directly via our website. You must provide the data marked with an asterisk as mandatory information. The provision of further personal data may be helpful for the processing of your application, but is not mandatory (voluntary information). The legal basis for data processing is Art. 6 (1) lit. b GDPR and § 26 (1) German Federal Data Protection Act/BDSG (initiation of an employment relationship). You have the option of sending us your application documents such as CV, proof of qualifications, etc. confidentially by e-mail. Alternatively, you can also send us these documents directly with the online application via the internet in encrypted form by transmitting the relevant files to us via the website. If you choose to send us your application documents by e-mail, please note that for technical reasons we cannot guarantee confidentiality during electronic transmission.

Your data will be treated as strictly confidential in our company and will be processed exclusively for the purpose of handling your application. Your data will not be used for any other purpose or passed on to third parties unless you expressly agree to this (consent). Application documents are stored for the duration of the employment relationship in compliance with statutory retention periods. In the event of rejection, we delete application documents no later than four months after rejection or return non-electronic documents to you.



Cookies are very small text files used by websites, which your browser stores on your computer and allow certain information to flow to the site that sets the cookie (here, to us). Cookies cannot run programs or transmit viruses to your computer.
Transient cookies are automatically deleted when you close the browser. These include session cookies in particular. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This will allow your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. Deletion does not occur automatically in contrast to transient cookies with closure of the browser. You can delete the cookies in the security settings of your browser at any time.

Cookies that are absolutely necessary to provide a service expressly requested by the user ("necessary cookies") are processed by us as part of our legitimate interest in providing and operating the website on the basis of Art. 6 (1) sentence 1 lit. f GDPR. We currently use the following cookies required for the technical operation of the website:

  • Name: Session Cookie (Random ID); Purpose: storage of login data to stay logged in; Storage time: 1 month.
  • Name: has_js; Purpose: Checking the activation of javascript; Storage duration: End of browser session.

You can set your browser that it generally does not accept cookies or only certain cookies are stored or not stored. You can revoke any consent you may have given to the processing of data by means of cookies at any time by calling up and changing the cookie settings or by deleting corresponding cookies directly via your browser settings. You can find out more about this in the help system of your browser. If your browser rejects all cookies, it is possible that not all functions of this website can be used.


Log files

Each time you access our site, we collect the following data about your computer: The IP address of your computer, the request of your browser and the time of this request. It also records the status and amount of data transferred as part of this request, plus product and version information about your browser and your computer’s operating system. We track from which website our site is accessed. Your computer’s IP address is stored only for the period in which you use our website and then is immediately deleted or anonymised via abbreviation. The remaining data is stored for a limited period of time. We use this data for the operation of our website, in particular to detect and eliminate errors in the website, to determine utilisation of the website and to make adjustments or improvements (legal basis: Art. 6 para. 1 sentence 1 lit. f GDPR).


Web analytics

Our legitimate interest encompasses continuous improvement of our website, we use the AWStats and Analog tools to analyse website visits. We process the type of browser used and the version of the browser (if provided by the user), the operating system, the date and time of the server request, the time spent on the website and the previously-visited website (if provided by the user). We also process the IP address, which is however anonymised by exchanging the last digits. We process the data in order to obtain statistical evaluations about the use of our website and to improve the website based on these evaluations. The legal basis for this data processing is Art. 6 para. 1 sentence 1 lit. f GDPR.


Fan pages

In order to provide up-to-date information to customers, partners or other interested parties we also operate "fan pages", in addition to our own website, on the following social networks: Facebook, LinkedIn, XING, YouTube, Kununu, Yourfirm, Stepstone, Indeed.

Data processing takes place here by the provider of the social media platform. Data processing outside the European Union cannot be excluded. The provider of the platform provides us aggregated usage data if necessary, but we do not have access to personal data, if you only visit the fan page.

The legal basis for this data processing is Art. 6 para 1 lit. f GDPR. In the case of consent in the form of an opt-in ("check mark", "activate button") or any other form of obtaining consent, the legal basis is given by Art. 6 para. 1 lit. a GDPR. Consent can be withdrawn at any time, non-retroactively, without stating any reasons to the person to whom it has been given.

Since data processing is performed by the platform provider, we recommend that you refer to the respective platform provider for your data rights pertaining to access, correction, erasure, data portability and objection, in the context of visiting our fan page. Of course we will support you in exercising your rights if necessary.

In addition, cookies may be set on your device. For purposes and legal basis regarding the use of cookies, see "Cookies" in this Privacy Policy or in the privacy policy of the platform provider.

Further information is available under the following links:


Revocation of consent

Insofar as you have given us consent (e.g. within the framework of an enquiry via our contact form or in another context), you can revoke it at any time with effect for the future.


Objection to data processing

Insofar as we base the processing of your personal data on the balancing of interests (acc. to Art. 6 para. 1 sentence 1 lit. f GDPR), you can object to the processing. In the event of any such disagreement, we ask you to explain the reasons why we should not process your personal data as we have done. In the event that your objection is legitimate, we will examine the situation and either discontinue or modify our data processing or point out to you our compelling and legitimate reasons on which we will continue the data processing.

You may object at any time to the processing of your personal data for advertising purposes.

You can send your revocation or objection using the contact data for the “The Controller".


Your rights

You have the following rights with respect to your personal data:

  • Right to access, concerning whether we are processing data about your person. If we are processing data about you, you have the right to obtain information about the nature and circumstances of the data processing (Art. 15 GDPR),
  • Right to rectification of incorrect data (Art. 16 GDPR) or right to erasure of your data, provided that the requirements of Art. 17 para. 1 GDPR are met,
  • Right to restriction of processing (Art. 18 GDPR),
  • Right to object to the processing under the above-mentioned conditions (Article 21 GDPR),
  • Right to data portability under the conditions of Art. 20 GDPR.


The Controller

ViGEM GmbH, Zeppelinstraße 2, D-76185 Karlsruhe, Germany, tel.: +49 (0)721.90990-500; fax: +49 (0)721.90990-699; email: visions @vigem .de

Data Protection Officer: E-mails to datenschutzanfragen @vigem .de or via our postal address c/o "Data Protection Officer".


As of February 20th 2024