Competent. Fast. Personal.


Do you need access to data sheets, firmware updates, software, operating instructions, and much more?

Please register at the ViGEM Download Center. After activation, the required documents will be available to you.

Download Center

Current answers to the most frequently asked questions about our products can be found in this FAQ list.

You can also call us directly:
+49 (0)721.90990.590


Do you have any questions, requests or suggestions concerning your CCA products? Do you require help with an error diagnosis?

As a customer or user of ViGEM products you will receive quick support from the ViGEM Service Desk (VSD). Or call our experts directly: +49 (0)721.90990.590

Service Desk

Live demonstrations around the ViGEM product world (connections, accesses, handling etc.) can be found in the ViGEM Tutorial Center

Your request is not among them? Please contact the ViGEM Service Desk.

Tutorial Center

Do you wish to send us your ViGEM unit for repair?

Please fill out the following form. After sending it to us, a new VSD ticket with your information will be created by the ViGEM Service Desk (VSD).

Return Form